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Screen calls to determine seriousness (call triage) Supply escalation for immediate messages if the on call individual is not responding we...

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The research showed that in more than 60% of cases a caller would just hang up the phone instead of leave a message on an...

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In the early days of Little bits a special transmitter for DTMF tones (dual-tone multi-frequency signalling) was regionally required for...

The research study revealed that in more than 60% of cases a caller would simply hang up...